Updated September 2026. I revised this guide with the room categories and restaurant list that the hotel currently offers, as well as the most recent guest reviews.
The Grand Oasis Palm Cancun is the kind of resort I wholeheartedly recommend for a family that wants a quiet beach, a child occupied all day, and a fixed price on an all-inclusive plan. It's located in one of the most tranquil parts of Cancun , and it's precisely this combination of location and facilities that makes it one of the most sought-after family hotels for Brazilians in the city.
🏅 Mexico Guide Seal: Best value for money for families with children in the Hotel Zone
Quick verdict: the Grand Oasis Palm Cancun is worth it if you're traveling with children and want calm seas, plenty of pools, and varied food without paying luxury resort prices. It's not the right hotel for couples seeking peace and quiet, nor for those who can't tolerate queues during peak season.
Pros
✅ Beach with shallow, calm waters, facing the Bay of Women.
✅ Kiddo Zone with pirate ship, dinosaur area and supervised kids club
✅ More than ten restaurants, including à la carte options
✅ Ferry to Isla Mujeres practically at the door
✅ Daily rate well below the large all-inclusive resorts in the hotel zone.
Cons
❌ Long lines at the buffet and to get a chair on the beach during peak season.
❌ Free Wi-Fi is only available in the lobby; rooms have a charge.
❌ Environmental fee charged at check-in and sales pitch for timeshare.
❌ Standard rooms are simple and show signs of wear.
View prices and dates at the Grand Oasis Palm
It's important to clarify a common misconception I see in the comments: the Grand Oasis Palm and the Oasis Palm are two hotels from the same chain, located next to each other in Cancun's hotel zone . The Grand is the "older brother," with more restaurants and a more comprehensive all-inclusive package. I'll explain the differences below, along with the third hotel in the family, the Grand Oasis Cancun, which is located in a different part of the hotel zone.
I lived in Mexico for 15 years and know this stretch of Boulevard Kukulcán like the back of my hand. Therefore, rather than simply repeating the hotel's website description, I've compiled here what I would tell a friend who asked me if the Grand Oasis Palm is a good hotel in Cancun: what's included, what's charged separately, how much it costs, and who it's suitable for.
Location of Grand Oasis Palm
The Grand Oasis Palm is located at kilometer 4,5 of Boulevard Kukulcán, right at the beginning of Cancun's hotel zone. This detail changes everything for those traveling with children: the first nine kilometers of the hotel zone face Bahía de Mujeres, a bay protected by Isla Mujeres, and the sea there is shallow and almost waveless. It's very different from the beaches beyond Punta Cancun, which face the open sea and are subject to yellow or red flags.
The hotel's beach is the same stretch of sand as Cancun's most family-friendly beaches, such as Playa Langosta and Playa Tortugas, which are just a few minutes' walk away. Guests staying at the Grand Oasis Palm have direct access to the sand and a section reserved for hotel guests.
Another advantage that few guides mention: the pier where the boats leave for Isla Mujeres is right next to the hotel. You can do a day trip to the island without taking a taxi, and this is one of the excursions I most recommend in Cancun.
A 5-minute drive away is downtown Cancun , where most shops, agencies, restaurants, and Parque de las Palapas are located – great for inexpensive dinners and enjoying a marquesita. The R1 and R2 buses stop right outside the hotel and take you downtown and to the rest of the hotel zone for a few pesos.
Grand Oasis Palm is also close to the Mexican Folk Art Museum, Cancun Golf Resort, Plaza Las Américas Shopping Mall and La Isla Shopping Center.
Cancun's most famous nightclub, Coco Bongo, is located in Punta Cancun, less than 5 km from the hotel. If you want a lively nightlife every day, choose a hotel closer to it. If you want to go to bed early after a day at the beach with the kids, the Grand Oasis Palm is the right place.
If you need groceries, the Walmart in the hotel zone and La Isla are less than 5 km from the hotel.
Cancun International Airport is about 22 km away, a 25-35 minute drive depending on traffic in Kukulcán. The hotel does not offer a free shuttle service, so please book a private or shared transfer in advance.
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Grand Oasis Palm Accommodations
According to Kayak, the Grand Oasis Palm has 594 rooms and suites, distributed across buildings facing the sea and the Nichupté Lagoon. Currently, the hotel offers three official categories: Standard Limited View, Superior (with sea or lagoon views), and Family Suite. Below are photos from our archive so you can get a real sense of the spaces.
Standard Limited View
The Standard Limited View is the entry-level category at the Grand Oasis Palm, offering views of the garden, pool, or the resort's interior.
The rooms come with air conditioning, a full bathroom, either a king-size bed or two double beds, cable TV, a hairdryer, and a mini-fridge.
Here's my honest advice: it's a simple, functional room, and several recent reviews mention wear and tear on the furniture and bathrooms. If your budget allows, upgrading to the Superior room is usually worth it just for the view. If not, remember that in an all-inclusive like this you spend the day at the beach and pool, and the room is basically for sleeping.
Superior apartment with sea view.
The Superior rooms are located on the higher floors and offer postcard-perfect views of the Caribbean: the turquoise blue of Bahía de Mujeres and, in the background, the silhouette of Isla Mujeres.
The amenities are the same as the Standard room, with a king-size bed or two double beds, but the feeling of being on vacation in Cancun changes completely when you open the curtains in the morning.
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Superior apartment with views of the Nichupté Lagoon.
The other version of the Superior room overlooks the Nichupté Lagoon, the arm of fresh and saltwater that separates the hotel zone from the mainland. Many people turn their noses up at not having a sea view, but I like to remind people that the sunset in Cancun happens on the lagoon side. Those who stay in these rooms get the best sunset views in the hotel.
Same configuration: king-size bed or two double beds, at the guest's discretion when booking.
Family Suite
The Family Suite is the reason many Brazilian families choose the Grand Oasis Palm. It consists of two adjoining rooms: one for the parents and another, with child-friendly decor, for the children. You gain privacy without losing sight of the children, which is almost impossible in a regular hotel room.
Furthermore, it combines comfort with views of the Caribbean Sea or the Nichupté Lagoon from the balcony window. If you're traveling in a group of four or five, do the math: a Family Suite is usually cheaper than two separate rooms.
Grand Oasis Palm Restaurants
Careyes
Food is where the Grand Oasis Palm sets itself apart from its neighbor, the Oasis Palm. The hotel currently boasts thirteen restaurants and over ten bars across its two locations, some of which are exclusive to guests staying at the Grand.
The five exclusive restaurants at the Grand Oasis Palm are Careyes, a Mexican and French fusion restaurant and the most gourmet in the complex; The White Box, a Mediterranean gastrobar; Akeru, serving Asian cuisine, highly praised in 2026 reviews for having no lines; Miramar, serving international cuisine; and Café del Mar, specializing in seafood and snacks, for guests 18 and older only.
Careyes deserves a reservation for at least one night of your trip. It's the kind of dinner you don't expect to find at an all-inclusive resort in this price range, and the decor helps make for a special evening with the kids going to bed early.
La Bamba, photo from our archive
Among the restaurants shared with the Oasis Palm are Dos Lunas, an international buffet with a children's area where most families have breakfast; Isla Mujeres, a beach bar with drinks and snacks for midday; and Los Agaves, serving regional Mexican cuisine, which repeatedly appears in recent reviews as a guest favorite, largely due to its service.
For those who enjoy quick Mexican food, La Hacienda Food Hall and Bites Food Hall offer lunch and snacks without restaurant queues. Cocoa and Sweet Palm take care of the coffee and sweets.
Sisal, photo from our archive.
Maki Taco is the star of the fusion between Japanese and Mexican cuisine, with sushi featuring local flavors that children usually love. It has already appeared in many reviews from Brazilians as the most fun restaurant in the hotel.
Two practical tips that make a difference: à la carte restaurants require reservations, made through the hotel's app or at the concierge desk, and it's worth booking right at check-in. And during peak season, especially between Christmas and New Year's and in July, expect a queue at the breakfast buffet. Arriving before 8:30 am solves a good part of the problem.
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All Inclusive Details
At the Grand Oasis Palm, you are entitled to all meals: breakfast, lunch, dinner, and snacks throughout the day.
Access to the resort's restaurants and bars, including the poolside bar, with unlimited national alcoholic and non-alcoholic beverages served at any bar, lounge, or restaurant.
A gym with yoga, Zumba, and aerobics classes, daytime and nighttime entertainment activities, and the Kiddo Zone, a children's area featuring Pirate's Bay, the Yucatan Jurassic River (a dinosaur pool with a slide), The Arcade video game arcade, and the Baby Blue Crab kids club with monitors.
The pirate ship tour, departing from the hotel itself, takes place four times a week for families, with limited spaces and advance booking required. Make your reservation on the first day. Kayaks are also available, subject to availability.
What is not included
Here's the part that almost no booking site mentions and that generates the most complaints from Brazilians upon arrival:
The municipal environmental tax, charged per room per night at check-in, in pesos or dollars. This is a common practice in Cancun hotels and is not included in the reservation price, so ask about the current rate when booking and set aside this money.
Wi-Fi is free in the lobby, but there is a charge in the rooms. If you rely on internet access, a SIM card with data will be much cheaper.
Premium drinks, the top-tier wristband that grants access to restaurants at neighboring hotels within the chain, the Sensoria Chill Out spa (an adults-only area with jacuzzis and Balinese beds), Oasis Experiences tours, and airport transfers are all available for an additional fee.
Finally, be prepared for the timeshare or "vacation club" sales pitch, usually right at check-in. A polite "no, thank you" will do the trick, but it's best to be warned.
How much does the Grand Oasis Palm cost?
In my 2026 searches on comparison websites, the daily rate for two adults at the Grand Oasis Palm ranged from US$145 to US$300, with Kayak showing the lowest prices in the low season (September to November) and the highest during holidays and the July school break. For the standard of the hotel zone, this is well below the large all-inclusive resorts in the city, which rarely cost less than US$400 per night. Remember that children pay separately according to age and that the price changes daily, so use the booking button to see the actual price for your dates.
In reviews, the hotel holds a 4 out of 5 rating on TripAdvisor, with over 6.700 opinions and a position in the top 80 among more than 250 hotels in Cancun, and a 7,2 out of 10 rating on Kayak. In other words: an honest four-star hotel, praised for its beach, pools, and staff, and criticized for queues and maintenance. It's exactly what you should expect for the price.
Grand Oasis Palm, Oasis Palm or Grand Oasis Cancun?
This is the question I get asked most often about the Oasis network, and the answer is simple when you understand the difference between the three.
The Grand Oasis Palm and the Oasis Palm are located side-by-side at kilometer 4,5, sharing a beach, pools, and some restaurants. The Grand is more expensive, has exclusive restaurants, Family Suites, and a more complete all-inclusive package. The Oasis Palm is the budget-friendly option: good for those who want the same calm beach for the lowest possible price and don't mind having fewer dining options.
The Grand Oasis Cancun is another hotel, located at km 16,5 of Kukulcán, on the open sea stretch of the hotel zone. It's larger, more party-oriented, with a nicer beachfront and stronger waves, attracting a young crowd and couples. For families with young children, I'd choose the Grand Oasis Palm without hesitation. If you want more excitement, read our review of the Grand Oasis Cancun.
In short, here's what I think: the Grand Oasis Palm Cancun is a family-oriented resort, with a pool right outside its door, children entertained all day long, and a fair price. Go with the right expectations—a good four-star hotel, not a luxury one—and the chances of returning home with great memories of Cancun are very high.
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